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Homepage - For patients - Rules of stay in the clinic

You come for examination and treatment in the Republican Clinical Hospital – the largest medical institution in the Republic of Tatarstan. We ask you to familiarize yourself with the internal regulations and we hope that during your stay with us, you will strictly adhere to them.

Persons with disabilities and participants in the Great Patriotic War are served out of turn. During medical visits, performing appointments and procedures, during the afternoon rest, at night from 22.00 to 7.00 you must be in the wards. We ask you to observe silence, talk, without raising your voice.

Phones for inquiries:

Internal: -34-01 Exterior: 269-42-95


At your service are:

Liaison office No. 64 on the 2nd floor.

Grocery store (2nd floor, 6 block) from 8-20 h.

Bathrooms with showers in each compartment.

On the 9th floor there is a prayer room, on the 1st floor there is an Orthodox church.


Inner order rules

1. Precisely comply with the hospital mode (sleep, awakening, breakfast, lunch, dinner).
2. During the doctor’s round-trip, measuring the temperature, performing procedures, quiet hours – stay in the ward.
3. Accurately fulfill the doctor’s prescription.
4. While walking, stay in the area that the administration has reserved for walking.
5. If it allows a state of health, clean up and keep your bed, bed and bedside table clean and tidy.
6. When leaving the room, always wear a robe or tracksuit, slippers.
7. Do not disturb the silence in the hospital, do not talk at a great distance, observe a special silence at night, in a quiet hour.
The daily routine for hospital patients

7.00 – 8.00 Rise, morning toilet, hygienic gymnastics, temperature measurement, performance of medical appointments

8.00 – 8.45 Breakfast

8.45 – 9.30 Cleaning of the rooms after breakfast

9.30 – 12.00 Medical detour

11.00 – 13.00 Performing medical appointments

13.30 – 14.30 Lunch

15.00 – 16.00 Afternoon rest (quiet time)

17.00 – 18.00 Evening temperature measurement

18.00 – 18.45 Dinner

19.00 – 20.00 Lectures and conversations of the doctor on medical topics

20.00 – 21.00 Evening round the doctor on duty

20.30 – 21.30 Performing medical appointments

22.00 – 7.00 The dream


Duties of the patient

Observe the internal regulations of the GAZU RKB MZ RT
Respect and tactful attitude to the medical staff of the hospital.
In case of non-compliance, compensation for non-pecuniary damage to the health worker: an administrative fine in accordance with Art. 151 of the Civil Code of the Russian Federation, and when committing a hooligan’s actions with the infliction of bodily harm or insulting, prosecution under art. 130 of the RF Criminal Code “Insult” and art. 213 “Hooliganism”.
Cooperate with the medical staff of the hospital when receiving medical care.
Inform the doctor without distortion and withholding all the requested information necessary for diagnosing and treating the patient.
After obtaining an informed consent for medical intervention, strictly follow all the prescriptions of the attending physician and nursing staff. Do not resort to unassigned diagnostic methods, do not use unassigned medications, procedures and manipulations. In the case of unreasonable non-compliance of patients with medical prescriptions, unreasonable refusal to take medicines and procedures, a significant violation of diet and other actions / omissions that reduce the effectiveness of treatment and diagnosis, medical personnel make a voluntary refusal of medical intervention, followed by discharge of patients.
Promptly inform the doctor / nurse about changes in your health status and any new symptoms, as they may be signs of the progression of the disease and / or the occurrence of another disease of danger of mass distribution.
Only in consultation with the doctor in charge, the head of the department, the deputy head physician for the medical unit, consult the specialists of other medical and prophylactic institutions to get a “second opinion” and do not withhold the information received.
Do not take action that could violate the rights of other patients.
Care should be taken with the equipment and inventory of the hospital. For damage to furniture and equipment caused by patients, the latter bear financial responsibility.
In case of acute need to leave the hospital due to extraordinary circumstances of personal, family, service or other nature, the patient is obliged to warn the attending physician, while in the case history a corresponding entry is made. In this case, the patient himself is responsible for possible adverse consequences of leaving the hospital.
If dissatisfaction with the quality of medical care in a timely manner, solve the problems with the doctor and officials of the GAZU RKB MH RT.

Strictly forbidden:

Admission to the hospital in outer clothing and street shoes with large bags;
Carry and drink alcoholic beverages;
Carry illicit and perishable products;
Smoking of tobacco on the porch, in the foyer, staircases, corridors, wards, toilets
Use of electric heaters, tiles, boilers, irons, televisions;
To leave the ward during a medical tour, to perform appointments and procedures during the quiet hour from 3 pm to 4 pm, after 20.00;
To leave the territory of the hospital arbitrarily;
It’s loud to talk, make noise, slam the doors.
In case of non-compliance with these rules, the doctor in consultation with the relevant officials can discharge the patient from the hospital!

If You have any questions, comments or suggestions on the work of ГАУЗ “РКБ МЗ РТ” as a whole or individual employees - to fill in the form below. All your questions, suggestions and complaints will be reviewed by administration in a mandatory manner. Fields marked * are required.

I agree ГАУЗ «РКБ МЗ РТ», located to the address: Republic Tatarstan, Kazan, Orenburg tract,138 , processing and publication of my message in the above editorial on the website of ГАУЗ «РКБ МЗ РТ» www.rkbrt.ru in the corporate newspaper of the clinic, thematic Internet portals and on the official pages of groups/communities ГАУЗ «РКБ МЗ РТ» in media and social networks: Facebook, Twitter, Vkontakte, Odnoklassniki, Livejournal. This consent is valid from the date of its signing until the day of the revocation in writing.